All users have the option to track their orders by clicking onTrack Order. You need to enter the email address used while placing the order and the order number to track the order. Registered users can sign in and track their orders from the order history section on the account page.

In the unlikely event that an order gets lost during transit, we wait for 15 days to track your lost order and if we are still unsuccessful, then we process your refund through the payment mode that you had opted for at the time of placing the order.

There are no shipping/delivery charges within India. For information on shipping charges for international orders please click here.

The time taken for delivery tends to vary according to the destination; however, we make our best efforts to ensure that the domestic order is delivered within 7 to 14 working days of you placing the order. For international orders, please see the Time to Deliver section under the Shipping Policy section.

Yes, we offer worldwide shipping. No matter where you are, we’ll deliver your order to your doorstep.

Orders are typically delivered within 7 to 14 business days, depending on your location and customs clearance.

Yes, import duties, customs fees, or taxes (if applicable in your country) are the responsibility of the customer and not included in our prices.

Please contact us within 24 hours of placing your order if you need to change the shipping address. After dispatch, changes cannot be made.

Please check with neighbors or your local post office. If still unresolved, contact us at worldgemsjewelryweb@gmail.com for support.

Once your order has been shipped, cancellation is not possible. Please ensure all details are correct before placing your order.